Manager, Sales Operations

Mediaocean is powering the future of the advertising ecosystem with technology that empowers brands and agencies to deliver impactful omnichannel marketing experiences. With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes. The company’s advertising infrastructure and ad tech tools are used by more than 100,000 people across the globe. Mediaocean owns and operates Prisma, the industry’s trusted system of record for media management and finance, Innovid, the leading independent ad tech platform for creative, delivery, measurement, and optimization, as well as Protected by Mediaocean, an integrated solution for ad verification and brand safety. Visit www.mediaocean.com for more information.

What You Will Do:

As a member of the Customer Solutions Team (within Prisma’s Global Customer Success Team), you will work with Sales, Finance, Legal and other stakeholders to centralize information and share business performance. The Manager of Sales Operations will be a strategic business partner to support functions essential to sales productivity. These functions include planning, forecasting, reporting, deal intelligence, sales process optimization, and sales compensation administration.

The ideal candidate will have a strong background in sales/revenue operations, excellent analytical skills, and the ability to work collaboratively with cross-functional teams. Must be detail-oriented, a strategic thinker, and bring a proactive approach to the position. This expertise will help improve overall sales efficiency and drive the Prisma business forward.

This role will report to the SVP of Customer Solutions.

Responsibilities will include:

• Understand the go-to-market strategy and identify short- and long-term initiatives to drive growth
• Partner with Sales to manage pipeline, bookings, and other KPIs for accuracy and reporting
• Support the weekly, monthly and quarterly sales bookings and forecast reporting process including attending pipeline meetings, performing analytics, and interpreting sales data to identify trends, provide actionable insights, and support decision-making
• Support key leaders in the Deal Desk process to ensure new, upsell, and cross-sell opportunities can be discussed and summarized effectively between Executives, Sales, Finance, and Legal
• Partner with the SVP of Customer Solutions in leading the “Contract Council” to assist in the structure of RFP responses and customer contracts; support Legal on enhancements to the MSA, Order Form, and other related legal documents
• Collaborate with the SVP of Customer Solutions and SVP of Sales to identify and execute process improvements for commercial team members
• Partner with CRM Administration for user setup and workflow management; help to maintain and improve data quality
• Manage the sales compensation program; partner with Finance on administration to ensure accurate and timely payments to program participants
• Support Finance in budget preparation and forecasting; share sales status, key trends, and forecast implications
• Recognize and resolve problems; prioritize critical issues in the near-term while mapping longer-term solutions
• Establish and build effective relationships throughout the organization

Who You Are:

• 5+ years of experience in Sales / Revenue Operations; experience within a software sales organization and with financial analysis is preferred
• Experience at an Ad Tech organization a plus
• Salesforce experience (Required)
• Proficient in MS Office; strength in Excel (Required)
• Sharp eye for details and consistency; ability to capture all information and translate it into an easily digestible format
• Strong verbal and written communication skills with a focus on synthesizing and communicating data & insights for an executive audience
• Research and analytical skills; ability to troubleshoot, problem solve and manage expectations
• Proven ability to operate autonomously in a fast-paced environment, take initiative, own your business, and follow through
• People management experience a plus

Why Mediaocean?

• Work-Life Balance: Open Paid Time Off (PTO), Flexible schedule, Company holidays, 12 weeks of paid parental leave (after 6 months of employment)
• Total Rewards: Competitive salary, Full benefits package starting on your first day, Referral bonuses, Recognition awards, 401(k) with company match, Company HSA contribution up to $2,400
• Comprehensive Benefits: Medical/Dental/Vision/Pharmacy, Health Savings Account (HSA)/Flexible Spending Account (FSA), Mental health support, Life & Disability insurance, Family planning & fertility benefits, Pet insurance, Legal & ID theft protection, Retirement planning, Medicare assistance, Employee Assistance Program (EAP), Professional training/Tuition reimbursement
• Wellness Focus: Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes
• Award-Winning Company Culture: Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer & donation opportunities, Innovative and collaborative work environment
• For hybrid employees in NYC and Chicago: Enjoy fresh bagels and company-paid lunches in-office twice a week

The budget for this role is between $85,000 and $100,000, depending on experience and qualifications.

This role is open to fully remote candidates, as well as candidates based in New York City who are able to work in a hybrid capacity.

We would hate to miss out on your application because you do not meet every requirement – transferrable skills and education will also be considered, so please do not hesitate to apply! 

Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status.