Associate Content Developer

Mediaocean is powering the future of the advertising ecosystem with technology that empowers brands and agencies to deliver impactful omnichannel marketing experiences. With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes. The company’s advertising infrastructure and ad tech tools are used by more than 100,000 people across the globe. Mediaocean owns and operates Prisma, the industry’s trusted system of record for media management and finance, Innovid, the leading independent ad tech platform for creative, delivery, measurement, and optimization, as well as Protected by Mediaocean, an integrated solution for ad verification and brand safety. Visit www.mediaocean.com for more information.

What You Will Do:

The Associate Content Developer at Mediaocean produces clear, user-friendly technical documentation. This role is essential in ensuring all users have accessible, accurate information about Mediaocean’s products and services.

Responsibilities will include:

• Transform complex technical documents into easy-to-understand materials, such as manuals and help articles, always focusing on the audience's perspective.
• Design educational programs that suit different learning backgrounds and needs. Collaborate with product managers and subject matter experts to make resources accessible to everyone.
• Choose the best methods to organize and present content logically, using modular designs and visuals as needed. Consistency with design standards is key for clarity across all documents.
• Create and update training materials, e-learning videos to support both employees and clients as products evolve.
• Communicate procedures and troubleshooting steps accurately and simply. 
• Work with experts to gather information. Collaborate to ensure all documentation meets high standards and user needs.

Who You Are:

• Preferably bachelor’s degree in Instructional Design, Technical Writing, English, or a related field
• Strong interest in working with APIs and XML, and ability to learn new technical concepts quickly
• Ability to translate technical information into clear text and visuals 
• Self-motivation and ability to manage multiple projects independently 
• Adherence to corporate style and editorial guidelines
• Work efficiently on multiple projects, prioritize tasks, and deliver quality work on tight deadlines
• Maintain a consistent style, tone, and format in all documentation, reflecting Mediaocean’s brand and professionalism

Why Mediaocean?

• Work-Life Balance: Open Paid Time Off (PTO), Flexible schedule, Company holidays, 12 weeks of paid parental leave (after 6 months of employment)
• Total Rewards: Competitive salary, Full benefits package starting on your first day, Referral bonuses, Recognition awards, 401(k) with company match, Company HSA contribution up to $2,400
• Comprehensive Benefits: Medical/Dental/Vision/Pharmacy, Health Savings Account (HSA)/Flexible Spending Account (FSA), Mental health support, Life & Disability insurance, Family planning & fertility benefits, Pet insurance, Legal & ID theft protection, Retirement planning, Medicare assistance, Employee Assistance Program (EAP), Professional training/Tuition reimbursement
• Wellness Focus: Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes
• Award-Winning Company Culture: Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer & donation opportunities, Innovative and collaborative work environment
• For hybrid employees in NYC and Chicago: Enjoy fresh bagels and company-paid lunches in-office twice a week

The budget for this role is between $65,000 and $75,000, depending on experience and qualifications.

#LI-Remote 

This role is open to fully remote candidates (with a preference for those in the Eastern Time Zone), as well as candidates based in Chicago or New York City who can work in a hybrid capacity.

We would hate to miss out on your application because you do not meet every requirement – transferrable skills and education will also be considered, so please do not hesitate to apply! 

Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status.